Assessor Resource
ICTEDU5025A
Develop and deliver training associated with new and modified products
Assessment tool
Version 1.0
Issue Date: May 2024
Technical personnel may apply the skills and knowledge in this unit in customer support activities for the purpose of training technical support or maintenance staff.
It may apply to communications applications whether digital or analog, including telephony, data, video, including digital broadcasting, computer networks, including local area networks (LAN), wide area networks (WAN) and multimedia.
This unit may be applied to domestic, commercial or industrial installations.
This unit describes the performance outcomes, skills and knowledge required to develop and deliver effective training to users, operators of telecommunications equipment and to other interested parties.
This competency encompasses training for information and operational purposes. It does not qualify a candidate to deliver training within a Registered Training Organisation (RTO) for national competencies or qualifications unless otherwise qualified.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
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